09 October 2020

4 Services You Didn’t Know Sony UK TEC Offered

Sony UK Technology Centre (UK TEC) is at the forefront of new technology, from manufacturing leading 4K broadcasting cameras used in sporting events world-wide to its contract manufacturing business.

But what else do we offer at Sony UK TEC? 

What many may not know, is that our Pencoed site is the only Sony Service site in the United Kingdom.

As such, we also provide a wide range of services for the end customer. From servicing your personal items, to repairing systems used worldwide by professional broadcasting companies – our service is unparalleled.

So, here’s a look at all the professional services available at our Pencoed facility...


Refurbished Broadcasting Cameras

Alongside manufacturing new, high-end broadcasting equipment, Sony also offers a trade-in scheme to buy back quality second-hand broadcasting equipment from companies throughout Europe.

When it arrives at our facility, the kit is fully assessed by our team and then refurbished to Sony quality standards by our trained technicians.

Once the product is confirmed to be appropriate for re-sale, it is available to purchase by up-and-coming businesses, as well as those looking to expand their portfolio.

With excellent customer service and a generous warranty, we’re confident your new broadcasting equipment will suit your needs perfectly.


Browse our refurbished cameras and accessories here: https://refurbished.sonypencoed.com/


Professional Out of Warranty Service

Ever wondered where top broadcasting companies get their kit serviced?

Right here in South Wales. Our service team is dedicated to providing the highest level of care for professional products, even after your warranty has expired.

From high quality broadcasting equipment to cinema projectors – our team will do everything they can to assist you in your repair.

Repaired by the same people who manufacture brand-new 4K broadcasting equipment, our knowledge of Sony products and equipment is unparalleled.


Find out more about the Out of Warranty service, here: https://www.sonypencoed.co.uk/out-of-warranty-repairs-1/


Customer Service Centre

Beyond the professional sphere, our customer service centre accepts a large variety of Sony products, from television and audio systems, to camcorders and action cams. All products receive the highest level of care and attention from our trained Sony technicians and are repaired to the manufacturer standard.

Before a product is sent in for repair, customers also have the opportunity to speak with members of our in-house Technical Information Centre, who will talk them through the process and assist with anything they can over the phone.


There’s no better team to trust to execute a thorough repair on your product: https://www.sonypencoed.co.uk/contact/


Alpha Consumer Repair

 Our customer service centre also specialises in the repair of professional Sony Alpha cameras. With access to Sony design specification for the Alpha range, Sony our technicians are experts in their field.

Whatever your issue, our team will review and assess the product to offer the best quality repair possible within your budget. So, if you have a trusty Alpha camera that’s been experiencing some trouble, you can be sure it’s in the hands of our experts. 


Contact the service centre for your repair: https://www.sonypencoed.co.uk/contact/

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