Sony Pro Health Check Service

Ensure your broadcast kit is at its best performance with Sony

Our expert team provide a thorough Health Check Service which will help you ensure your product is at its best working condition, providing you that extra piece of mind.

Sony Prime Support

Our health check service is perfect for all professional users who want to protect their kit and their investment for the long-term. It is also a great solution for anyone who is about to embark on an important project, to ensure that all of the equipment is performing at its best, avoiding any unpleasant surprises and delays due to unexpected faults or problems.

As part of this solution, our expert team will assess your unit at our Sony UK TEC service centre, making use of our bespoke test equipment and specialist skills. 

Health Check Test


Up to 22 individual tests for camcorders & up to 15 individual tests for monitors


Health Check Update


Update to latest firmware


Health Check Certified


Sony Certified

Sony PXW FX9 Health CheckUpon completion of a successful health check, you will be issued a certificate and you’ll get 30-day access to purchase a PrimeSupport extension. Depending on your product, you may be eligible for another 1, 2 or 3 years of PrimeSupport. The certificate of completion will also allow any second-hand buyers to purchase in confidence.

If we spot any problems while performing the health check, we can also complete any needed repairs for a fee with your prior approval! All shipping costs are included within the cost of the health check service, saving you time and stress.


Products covered by the sony health check service

The products currently covered by this service are:

Sony PXW FS7 Health Check

  • PMW-F5 / F55
  • PXW-FX9
  • PXW-Z280
  • PXW-Z190
  • PXW-X500
  • PXW-Z450
  • PXW-X400
  • PXW-FS7 / FS7 II
  • PXW-FS5 / FS5 II
  • BVM, PVM & LMD Professional Monitors

This list is reviewed and expanded regularly, so keep an eye for any updates!

How to purchase a Health Check service

To purchase your Health Check service, please contact your dealer and request product code PSP.CAM-HC (for camcorders) or PSP.MON-HC (for monitors).

Find and contact your nearest dealer by visiting our Sony Pro page. 

For queries or more information, contact our team at any time!

Health Check Enquiry

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